Section 2.07.450. Resolution of complaints made by the public.

	(a)  Members of the general public have the right to resolution of complaints arising out of application for state employment, state employment examinations, and the selection process under the procedures established in this section.  
	(b)  Inquiries involving the application, examination, or selection process may be submitted to the division of personnel and labor relations. Inquiries by telephone and personal appearance will be treated as informal inquiries and will be handled by a division of personnel and labor relations employee who is qualified to answer questions or correct a mistake. The inquiry may be submitted in writing, or reduced to writing for submission at the request of a division of personnel and labor relations employee. A written inquiry, appeal, or other similar communication submitted to the division of personnel and labor relations within 10 working days after the action complained of will be treated as a complaint. The director shall investigate the complaint, take appropriate action to resolve the complaints and issue a final written decision within 15 working days. The decision of the director is final.  
	(c)  Repealed 4/23/2004.  
	(d)  The time limits established in this section may be extended by the director if it is determined that the limits impose undue restrictions upon either party.  

Authorities

39.25.070;39.25.140;39.25.150

Notes

Reference

2 AAC 07.096

Authority

AS 39.25.070 AS 39.25.140 AS 39.25.150 Editor's note: Even though the changes to 2 AAC 07.450 were effective 4/23/2004, they were not published until Register 175, Oct. 2005. As of Register 208 (January 2014), the regulations attorney made a technical change to 2 AAC 07.450(b) to correct a manifest error. ________________________

History

Eff. 6/28/84, Register 91; am 9/28/96, Register 143; am 4/23/2004, Register 175

References

2.07.450