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Alaska Administrative Code (Last Updated: January 12, 2017) |
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Title 21. Ombudsman. |
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Chapter 21.25. Complaint Intake and Ombudsman Investigations. |
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Article 21.25.1. Receiving and Evaluating Complaints. |
Section 21.25.070. Priorities for investigation.
Latest version.
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When the ombudsman's resources are insufficient for adequate investigation due to the number of pending complaints, the ombudsman will consider the following priorities for selecting complaints for investigation: (1) complaints alleging an emergency in which delay would subject the complainant to a substantial risk of serious and irreparable harm; (2) complaints alleging prejudice, harm, or disadvantage for which the ombudsman believes that the possibility of an effective remedy requires investigation with minimal delay; (3) complaints alleging recurring prejudice, harm, or disadvantage to multiple persons due to an administrative act; (4) complaints alleging a single or isolated instance of prejudice, harm, or disadvantage that has already occurred and thus cannot be prevented by an ombudsman's investigation.
Authorities
24.55.090;24.55.110