Section 3.53.520. Billing requirements.  


Latest version.
  • 	(a)  On a billing statement, charges for pay-per-call telephone service must be segregated from charges for basic local or interexchange telephone service charges and be listed in a clear and conspicuous manner under a separate heading that reads "Pay-Per-Call Telephone Service Charges."  
    	(b)  A billing statement that includes charges for pay-per-call telephone services must include a clear and conspicuous notice that states: "Your telephone service may not be disconnected for failure to pay for Pay-Per-Call Telephone Service Charges." "Pay-Per-Call Telephone Charges" may be disputed if you believe the charges are unauthorized, fraudulent, or illegal.  
    	(c)  A billing statement must provide a local or toll-free telephone number that a customer may call with inquiries or disputes regarding pay-per-call telephone service charges.  
    	(d)  The name, address, and business telephone number of the information service provider must be provided at a customer's oral or written request in a reasonable amount of time and free of charge.  
    

Authorities

42.05.141;42.05.145;42.05.151;42.05.221;42.05.291;42.05.311;42.05.321;42.05.361;42.05.371;42.05.431

Notes